retired64 0 Posted May 21, 2010 Report Share Posted May 21, 2010 I was wondering who I need to talk to about getting a refund on my Ubot purchase. I bought it yesterday and can already tell its a little above my head at this point and time. It looks like it is a great product with a lot of potential, but right now I am not going to be able to devote the time needed to build the bots I want. I was unsure before buying it if it would be something I could do in a timely matter, but after reading you had a 30 day back money guarantee, I thought there would be no harm in trying it out. My transaction ID is 30201469CK279251M and I paid with PayPal. Thanks in advance. Quote Link to post Share on other sites
Net66 54 Posted May 21, 2010 Report Share Posted May 21, 2010 I was wondering who I need to talk to about getting a refund on my Ubot purchase. I bought it yesterday and can already tell its a little above my head at this point and time. It looks like it is a great product with a lot of potential, but right now I am not going to be able to devote the time needed to build the bots I want. I was unsure before buying it if it would be something I could do in a timely matter, but after reading you had a 30 day back money guarantee, I thought there would be no harm in trying it out. My transaction ID is 30201469CK279251M and I paid with PayPal. Thanks in advance.You probably want to open a support ticket for this. Quote Link to post Share on other sites
alcr 135 Posted May 21, 2010 Report Share Posted May 21, 2010 Yeah, open up a ticket at support.ubotstudio.com and the finance team will take care of it right away Quote Link to post Share on other sites
iglow 8 Posted May 21, 2010 Report Share Posted May 21, 2010 But also consider having the ubot and just 'idling' with it. Im sure some day price for new customers may raise hardcore Quote Link to post Share on other sites
retired64 0 Posted May 21, 2010 Author Report Share Posted May 21, 2010 Thank You for the fast replies. I am playing with the idea of just keeping it,just for that reason (price may go up later). If not, I now know what I should do to get the refund. Thanks Quote Link to post Share on other sites
retired64 0 Posted May 23, 2010 Author Report Share Posted May 23, 2010 Just wanted to let anyone interested in buying UBot know that their customer service is great. I submitted a ticket requesting a refund and with-in 24 hours, they had refunded my money back to my Paypal account. The only reason I wanted a refund, because circumstance in my life right now, changed and I was not able to devote the time needed to fully use the program. The couple days I did have access to it, I could see the it had huge potential and a person that could set down and learn it, could make some pretty useful/amazing bots. Thanks for the fast response/refund! Quote Link to post Share on other sites
alcr 135 Posted May 23, 2010 Report Share Posted May 23, 2010 You are very welcome back when you got time for us Good luck! Quote Link to post Share on other sites
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