I've been using it for 15 years and I think it is officially met it's demise. I put in two tickets yesterday and didn't receive a confirmation of either, let alone a response. Now my email isn't recognized by the support portal, so there is effectively no support and no way to contact them aside from this that i can see. Sucks because I just got dinged for the annual support payment 2 weeks ago. I certainly wouldn't be looking to shell out any money for the enterprise version at this point - seems there is no one working there anymore.