cob007 19 Posted September 15, 2018 Report Share Posted September 15, 2018 Hello, If a customer is viewing data in excel as attached image, does it mean he is trying to open .txt file in excel as he is unable to view data properly? Quote Link to post Share on other sites
Sanjeev 46 Posted September 15, 2018 Report Share Posted September 15, 2018 If the file does not have a proper extension - rename it to 'filename.csv' and then import/open that file with excel from the image it appears that this a comma separated value file. this might also help : https://www.ablebits.com/office-addins-blog/2014/05/01/convert-csv-excel/ Quote Link to post Share on other sites
HelloInsomnia 1103 Posted September 15, 2018 Report Share Posted September 15, 2018 They may have to set some options as well when they open it like encoding and separator character. Quote Link to post Share on other sites
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