[Resolved] UBot Studio Updates and Support?

[Black Automation 20]

Well idk what the hell this is..
I've been paying for the updates already, I even contacted Seth & spoke to him recently about this new version 5.

I was told as long as I was already subscribed to the updates that I would not have to pay $$ for version 5.

 

But when i login to download v5, they are telling em I need to pay? WTF?

[brusacco 20]

As far as I know it works that way, if you pay for updates, you get the Ubot5 update included.

[lowno 2]

I pay for updates and v5 is working fine for me. 

[jason 101]

Please open a support ticket and let us know your transaction IDs from your previous support payments. 

 

 

Thanks!

[Black Automation 20]

I jumped the gun, When i clicked the link to login to my account from the email..
It does present me with a subscription option. (even tho i already pay for it)

Then, I went to the Customer Dashboard, and it allowed me to download the new installer.

 

Unable to use ubot5 tho, as its freezing on the license activation. (same issue as http://www.ubotstudio.com/forum/index.php?/topic/15074-ubot-5-licanse-activation-problem/)

[MiriamMB 63]

 

(-(-_( )_-)-), on 09 Oct 2013 - 3:11 PM, said:

I jumped the gun, When i clicked the link to login to my account from the email..

It does present me with a subscription option. (even tho i already pay for it)

 

Then, I went to the Customer Dashboard, and it allowed me to download the new installer.

 

Unable to use ubot5 tho, as its freezing on the license activation. (same issue as http://www.ubotstudio.com/forum/index.php?/topic/15074-ubot-5-licanse-activation-problem/)

 

 

 

 

Please see ticket ID PJD-674-94867 on the status of your updates subscription.

 

 

If anyone else needs help with updates, let us know and we'll be happy to help you at support!