Update: I got an email from support saying they manually updated my account after about 8 or so hours (I still can't log into support but I can use the latest version of ubot so that's a win), I'm pretty sure it was from the support ticket I put through without being logged in here https://ubotmedia.freshdesk.com/support/tickets/new given the troubles I already had with it not working out of the box, and the 3 other contact methods I tried that didn't work (email with auto response to contact support, and contact form that gives an error on submission), I didn't think it worked as I didn't get