Black Automation 20 Posted October 9, 2013 Report Share Posted October 9, 2013 Well idk what the hell this is..I've been paying for the updates already, I even contacted Seth & spoke to him recently about this new version 5.I was told as long as I was already subscribed to the updates that I would not have to pay $$ for version 5. But when i login to download v5, they are telling em I need to pay? WTF? Quote Link to post Share on other sites
brusacco 20 Posted October 9, 2013 Report Share Posted October 9, 2013 As far as I know it works that way, if you pay for updates, you get the Ubot5 update included. Quote Link to post Share on other sites
lowno 2 Posted October 9, 2013 Report Share Posted October 9, 2013 I pay for updates and v5 is working fine for me. Quote Link to post Share on other sites
jason 101 Posted October 9, 2013 Report Share Posted October 9, 2013 Please open a support ticket and let us know your transaction IDs from your previous support payments. Thanks! Quote Link to post Share on other sites
Black Automation 20 Posted October 9, 2013 Author Report Share Posted October 9, 2013 I jumped the gun, When i clicked the link to login to my account from the email..It does present me with a subscription option. (even tho i already pay for it)Then, I went to the Customer Dashboard, and it allowed me to download the new installer. Unable to use ubot5 tho, as its freezing on the license activation. (same issue as http://www.ubotstudio.com/forum/index.php?/topic/15074-ubot-5-licanse-activation-problem/) Quote Link to post Share on other sites
MiriamMB 63 Posted October 10, 2013 Report Share Posted October 10, 2013 (-(-_( )_-)-), on 09 Oct 2013 - 3:11 PM, said:I jumped the gun, When i clicked the link to login to my account from the email..It does present me with a subscription option. (even tho i already pay for it) Then, I went to the Customer Dashboard, and it allowed me to download the new installer. Unable to use ubot5 tho, as its freezing on the license activation. (same issue as http://www.ubotstudio.com/forum/index.php?/topic/15074-ubot-5-licanse-activation-problem/) Please see ticket ID PJD-674-94867 on the status of your updates subscription. If anyone else needs help with updates, let us know and we'll be happy to help you at support! Quote Link to post Share on other sites
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