ThomasAJ 0 Posted July 24, 2017 Report Share Posted July 24, 2017 (I am in contact with support and have tried their initial suggestion - uninstall, remove folders, stop anti-virus, AUC, reinstall, run as Admin - but no good.) It is stuck on the splash screen. I have just purchased it. I am a developer (but not C++). I have Visual Studio 2017 installed. I have all the Microsoft C++ redists to 2017.I have latest W10 creators edition and it is up to date. I have seen some posts about UBS not working on W8.1 about 2 years back. So, is anyone using the latest Windows 10 AND latest UBS AND it is working fine? Quote Link to post Share on other sites
ThomasAJ 0 Posted July 24, 2017 Author Report Share Posted July 24, 2017 I am the O.P. Further...If it is working on "Windows 10 Creators" can you please be kind enough to post what version of .Net Framework is installed on your PC other than .Net 4.7 because this is the .Net Framework that comes with "Windows 10 Creators". Go to Settings > Apps. This lists what is installed. Note that .Net 4.7 will not be there because it is part of Creators edition and so is not an installed App. Quote Link to post Share on other sites
ThomasAJ 0 Posted July 27, 2017 Author Report Share Posted July 27, 2017 Anyone? Must be someone running UBS on Windows 10. Quote Link to post Share on other sites
qualityeye 1 Posted July 29, 2017 Report Share Posted July 29, 2017 I'm on Windows 10 latest with latest UBot. I actually just updated mine yesterday to the newer version. It's working fine. Quote Link to post Share on other sites
jomark3 25 Posted October 2, 2019 Report Share Posted October 2, 2019 I use windows 10 and I cannot run ubot 5 (the support files will not load). I have not tried ubot 6, but ubot 4.2.20 is running fine? I have been dealing with support but they are no help at all.I would love some help from other members who may have solved this problem. I disabled windows defender and Mcafe firewall, but still no go. Quote Link to post Share on other sites
fastlinks 16 Posted October 2, 2019 Report Share Posted October 2, 2019 i face the same issue lately, it is due to wrong graphic driver.try check your processor and the graphic card and download the correct and supported driver.----------------------------------in control panel > programs > turn windows features on or offenable these 2:virtual machine platformwindows hypervision platformrestart pc Quote Link to post Share on other sites
jomark3 25 Posted October 5, 2019 Report Share Posted October 5, 2019 Buddy, in Ubot support sent me these instrux and they worked:1. Uninstall UBot Studio from your system.2. Using %APPDATA% (open windows explorer and paste that into the path ofthe address bar), then select the Roaming folder and Delete the folder named UBotStudio. If you have any 3rd party plugins make sure that you have those backed up.I would also reboot your computer after doing the uninstall to ensure that there areno residual UBot files running in memory.MAKE SURE YOU DO THIS!3. Disable any AV, Anti-Malware software, Firewall, Proxies as well as Microsoft'sUser Account Control. Make sure your internet connection has a decent speed.Once UBot Studio is running these apps can be added back to ensure UBot is notdisabled by them. NOTE: If you are using Windows Defender then you will have totriple check that it is disabled or fixed in such a way that it is not impairing UBot.In other words, Windows Defender does not play very well.Also double check your Internet Options: https://www.screencast.com/t/GyWF7KwDLGmL4. Re-install UBot Studio 6. I suggest downloading a fresh copy from your UBotStudio Dashboard. Here is the link you will need for a fresh copy of UBot:http://www.ubotstudio.com/files/ubot%20studio/v5.9.55/Setup.msihttps://s3-us-west-2.amazonaws.com/ubotsupportfiles/6.0.4+Setup.msi5. Start UBot Studio Quote Link to post Share on other sites
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