Cyberdyne v.2.0 0 Posted June 28, 2013 Report Share Posted June 28, 2013 Just bought ubot prof. today Downloaded, Installed and tried to run the program. It verifies license and then "Downloading Support Files" pops up but hangs about 25% through. Any suggestions -Its allowed in windows firewall-did a netstat and figured out the port it uses and opened it with my main firewall. Its established now.-uninstalled and re-installed no change in behavior Any suggestions? I have submitted a ticket, but thought I'd have a look here too. Quote Link to post Share on other sites
nuc63 27 Posted June 29, 2013 Report Share Posted June 29, 2013 Make sure you have ie 10 and current version of .net installed. Did you have standard before pro? Quote Link to post Share on other sites
Cyberdyne v.2.0 0 Posted June 29, 2013 Author Report Share Posted June 29, 2013 Thanks for your help. I went straight to pro. This is where things are at and still no resolve. It must be my Astaro corporate firewall. -I've updated everything.(.net v4.0 and v3.51) IE as well. -uninstalled and re-installed on my laptop (win7 with 4g ram with all updates) = same issue exactly-tried laptop on different network connection. (Everything works over 3G)-So a problem with firewall-Temporary dropped the firewall system wide - still wont work (very strange) Clearly a conflict with Astaro and this software. I'm not happy using it only on my laptop over 3g. Switching firewalls isn't an option. Last resort is trying it on a virtual machine over a different network. This really sucks... Quote Link to post Share on other sites
Cyberdyne v.2.0 0 Posted June 29, 2013 Author Report Share Posted June 29, 2013 Update: Have it working for now on VMware in a different office over a different network. Will use it like this for now. Will post back once issue is resolved, thanks everyone. Quote Link to post Share on other sites
nuc63 27 Posted June 29, 2013 Report Share Posted June 29, 2013 I would ask ubot studio support which port(s) ubot uses to connect to server. try running a ubotsudio compiled exe on your computer with astaro software. see if it works. Quote Link to post Share on other sites
nuc63 27 Posted June 29, 2013 Report Share Posted June 29, 2013 you may have to whitelist ubotstudio and port it uses to connect to ubot server Quote Link to post Share on other sites
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