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Posts posted by Bot-Factory
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Ticket sent Dan
Replied. But it's normally not necessary to write about tickets here. My replies are not faster because of it :-)
I see every ticket! I get regular notifications of unreplied tickets. So don't worry. If I don't reply immediately means I'm either busy, sleeping or have to research the answer.
If I don't reply within 3 days, which I think almost never happened so far, you are very welcome to remind me.
Kindest regards
Dan
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Where can I find that?
Can you link me to the support page? I cant find it. thanks
Edit: I found the support page but i cant seem to login to it with my previous details.
https://exbrowser.bot-factory.com/support
Click on support and open a new ticket. Or reset your login, then it will email you the password.
Dan
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Dan, Please fix the annoying save password bubble
Support ticket with details please. I have no idea what you're talking about. And I don't take support request here via the forum.
Thank you very much.
Kindest regards
Dan
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Hi Dan,I have updated to 1.4 as well and chrome doesnt even launch.
My chrome browser is up to date and not using the portable version.
If you run the licensing command before your launcher. You have to always run that command once. In Ubot and in compiled bots.
Besides that 1.4 is 100% identical to 1.3.2.8. So if 1.3.2.8 works and 1.4 doesn't, then it's the licensing command, or you readdy don't have the Chrome 71.x browser.
But please... for support send a ticket guys.
PS: Also check the EXB DEbug Log. It might give you some hints. And sometimes rebooting your PC also helps.
Kindest regards
Dan
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ExBrowser V2.005 Update:
Xpath Warning Check error in compiled bots fixed:
Compiled Bots will now not show the Disable Xpath Warning message box anymore.
Update Check for new Versions
From now on, plugin will show a notification if there is a new version available, and will give you the option to automatically update. Only in Ubot Studio
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Everyone should watch this!
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The best way and fastest way is to get "xpath builder pro" software from Dan.. It is free now..
Actually it's not free. You get it with your ExBrowser license :-)
Regards
Dan
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V1.3.2.8 EOL announcement. (Use V1.4!)
Old license server will shutdown Sunday the 9th of February 2020
Everyone should have a V1.4 license now. If you don't open a ticket with purchase details:
Everyone who has an old V1 license will get the new one and can use V1.4
After the 9th of February I will NOT provide any more licenses. So if you miss this, or forgot to request a new license, I can't help you anymore after 9th of february.
I want to finish that V1 stuff now, and concentrate on the new things and move forward with the V2 supporters.
I sent many emails, wrote in the forum, the group here and even email people who use the license server directly. If you still missed it, after getting informations for over 2 weeks, it's not my fault anymore.
There will be NO exceptions.
Get your new V1 license now and migrate your bots!
Do it NOW. -
ExBrowser V2.004 Update Released
Changelog:
Pro Edition Licensing Change:
Pro Edition now has no communication with license server for compiled bots.
Duplicate Xpath Check
It will now ask you with a popup if you want to disable that warning.
Duplicate Xpath Check - Fix for wait for element
Wait for element command was triggering that warning multiple times. So that's fixed now. -
Hi, I tried to update to exbrowser v1.4 last week and found it cant launch either chrome or firefox at all, so i load back v1.3 and skip update.
but now it forcefully require update to v1.4.... still it cant launch chrome or firefox.
Any solution? owner notice this issue?
my chrome is uptodate
Google Chrome is up to dateVersion 79.0.3945.130 (Official Build) (64-bit)windows 10 up to date
8GB RAM
i7
Did you contact me via a support ticket after the upgrade didn't work last week? I mentioned, that at some people people need to move.
So my recommendation for everyone is, TEST it as fast as possible. And directly contact me if something doesn't work.
Otherwise people might be surprised one morning when the old lic server is offline.
The main reason for the issue is probably that you didn't integrate the new license command. In the V1 email you should have received was a link to some tutorials.
If you watch them, you will see how this works.
If you did all that and it doesn't work. Open a support ticket.
Keep in mind that only V1.41 supports Chrome 79x and FF 72x
And that EXB V1.4 (similar to V1.3.2.8) will only work with Chrome 71.x and FF 64.x.Regards
Dan
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this is regarding wait element. I have exbrowser in a loop going through lot of pages and scraping with headless chrome portable browser, i noticed that it scrapes the first page and then skips second and third and this problem is happening with both headless chrome portable and regular headless chrome and not if i use the normal chrome launcher which is not quickly skipping when i use it that way
while i do have a exbrowser wait for element code added, ive also added in extra wait for 5 seconds.
how do i slow down the bot that it goes through all pages properly,
this is what im using as of now;
plugin command("ExBrowser.dll", "ExBrowser Navigate", #_bookReviewListURLs)
wait(5)
plugin command("ExBrowser.dll", "ExBrowser Wait For Element", "//div[@class=\"nav-logo-base nav-sprite\"]", "Appear", 30)
Hello.
If you want my direct help, please open a support ticket. So that I can identify you and check if you have a V2 license and qualify for support.
If this was a question for the community, then it's perfectly right here of course.
Kindest regards
Dan
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Haha that last bit cracked me up!
I'm actually in support of keeping the plans simple and having only one. So it makes sense to me.
And you've delivered what you said you would so all is well in my books.
Still one thing missing for V2 that I promised. But I'm 70% done with that.
Will sleep for a while. 2:30am here already. And then back to work tomorrow.
And hopefully have the v2.004 update ready later tomorrow.
PS: I'm very sure that there will be somene compaining because of the removed editions.. Just wait for it
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ExBrowser V2 Discount Code Extension.
So.. everything you guys asked for has been delivered.
V2 license changes.
Discount Code increase to 30%
V1 will run forever.
1.3.2.8 changed to new licensing server with V1.4
Update Browser engine for V1 with V1.41
Xpath Builder Pro V2 for everyone.
So I hope that I now delivered everything that was promised and a bit more.
So.. some people where holding back on getting V2. Because they missed the offer.
Some people even claimed that I'm a "sneaky" marketer who uses scarcity because the code was only running for "2" more days... While it actually was live for 2 weeks..
But I digress.
So.. that everyone has another chance and can get V2 and support the project. For 30% off.
Get it here:
https://www.bot-factory.com/exbrowser-plugin/
Discount Code: SpecialDis99 (Valid till 5th February)
And yes.. there are no starter and standard anymore.. Only PRO.... Because everyone was requesting that the plugin does NO license server communication for compiled bots.
Which would be difficult to do if you have licenses who are not allowed to work in a compiled bot... But I found a way.
So hopefully no one wants to kill me for that change now...
*Fingers Crossed* :-)
Anything else.. Let me know.- 1
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Xpath Builder V2.1 is ready. Email has been sent out to all license holders.
If someone is missing, please open a ticket here:
https://exbrowser.bot-factory.com/support
Please don't write here if you didn't receive it.
And please provide all your details, so I can find your old order. Or your EXB V1 / V2 info. Paypal email, your license email (EXB). The more infos the easier for me to fix stuff.
Todo List:
Release V2.003 DONE
Release V1.4 with license change and 1.3.2.8 feature parity DONE
Release V1.41 with update browser engine DONE
Release Xpath Builder Pro V2x for everyone DONE
Next:
EXB V2.004 - Full Compile Bot independance for PRO license / Type text fix for special form fields / Disable option for xpath warning / Fix for file download dialog with Multilogin browser
Future: Xpath Validator / Selenium Detection reduction
Thank you.
Dan -
Xpath Builder V2.1 Email sent to all customers
If you didn't get it, or you don't have a V2.1 license, please open a support ticket here:
https://exbrowser.bot-factory.com/support
And send all your details.
Paypal Email. When did you purchase. Do you own a EXB V1 license? What's your V1 license email.
The more infos you sent, the easier I can find you and solve the problem. -
Hi Dan, everything is confusing, I need to update clients urgently, but I have the following problem ... I was forced to upgrade EXB 1.3.8 to 1.4 today the 28th, I received my license key by email, I used the command " Set License as you instructed, however when loading the portable chrome, it opens and closes the browser twice, and keeps the chromedriver245.exe processes open .... in the email you say to use chrome 71.x but here in the forum I saw you saying to use 79.x ... when in doubt I tried with both, but the behavior is the same above please help me, i'm with customers pressing for update, soon we will invest in version 2.0, however we need to migrate things calmly so as not to impact our business ... it was not a good idea for you to discontinue 1.3 without letting your customers test all changes before migrating the version
For support please open a support ticket. Thank you very much.
PS: Please use normal letter size, or I have to scroll so much...
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Little clarification on support cases
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Contact Dan through his support system.. He will help you with that..If it is possible.
Unfortunately not. This is a "how to code" question. Which is perfect for the Ubot forum or the ExBrowser facebook group.
Support is for technical problems and issues. Not for individual coding challenges.
You can't call the microsoft Visual Studio support and ask them how to write a method that extracts data from somewhere.
That's what their consultants are for. And they charge for that.
Regards
Dan
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So in EXb 2 you can login to google profiles which are blocked in exbrowser 1?
I'm not sure what you mean. If a website wants, it can detect any kind of automation. It's only a question of time and ressources they invest into it.
There is no guarantee with Ubot, or exbrowser or any other tool, that it can prevent detection. And maybe if it can today, it might not work tomorrow. You never know.
Just imagine how many developers google has, and how many the other tools have. Sometimes one tool works but another not and then 3 months later it's the other way around.
That's why I say... if you build a business around doing something that is not allowed.. you will be unlucky some day.. Because you never know what happens.
But there are many way to prevent and make detection more complicated. If will research that after I'm done with all updates. But you probably can figure that out on your own as well.
Because all the options I can change in exbrowser, you can change already today. Chome options, plugins, profiles, user behavior, user agent and so on..
Or you take a look at Multilogin tool. They have some nice features who make detection harder. But they have to constantly update. That's why they charge >$100 per month for their service.
Hope that helps.
Kindest regards
Dan
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V 1.4 info and new license keys have been sent
to all "old" V1 users (non subscription users).
Who filled out the form.
If you didn't receive it, open a ticket with all purchase details:
License Server email / paypal email / and your current email where I can reach you.
PS: XpBp V2 next. Then V1.41
Cheers
Dan
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EXB V2.003 has been released. Check your Email Inbox.
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Only 3 Days left on the existing users DISCOUNT!
Don't miss the 30%!
So if you want to get EXB V2. Or if you're happy with V1 but you want support and also see the Plugin continue, then please purchase a subscription to the new V2 here:
Coupon: EXBEXCustomers
Thanks a lot for your support.
Kindest regards
Dan
[Sell] Exbrowser Now On Sale
in Plugins
Posted
Guys, there are no tickets in the system that I did not reply to already.
But it's normally pretty straight forward. If V1.3.2.8 worked for you, then V1.4 will work for you too.
V1.4 the only difference is that you need to run the new licensing command. EVERY TIME when you launch ubot studio or a compiled bot.
If you do NOT run it, nothing will launch.
If you see a browser launch and then close, that normally means, you don't have the correct browser version.
EXB V1.41 has update drivers. So it works with Chrome 79.x and FF 72.x
Older versions where a bit more relaxed with that in the past, and people had many issues or stuff didn't work. So that check was added.
If you use those versions, all will be fine.
If you want to use EXB with newer browser versions. Like the current chrome version 80.x you need EXB V2.
That doesn't work with other versions and never will.
Hope that clarifies it a bit.
By the way: Support => https://exbrowser.bot-factory.com/support
Regards
Dan