compiled bot not working on my client laptop

[askwpcoach 0]

Hello Everyone, 

 

I recently finished a bot that works fine on my desktop & laptop (I have full ubot studio installed on each), but it will not get past the "Loading..." stage when running on my other laptop.

 

I have ensured he has .net framework, google chrome browser and Windows 7 operating system and a strong connection to the internet.

 

Any thoughts on what could be wrong?

 

Thanks

Edited November 4, 2014 by askwpcoach

[Bot-Factory 602]

Hello Everyone, 

 

I recently finished a bot that works fine on my desktop & laptop (I have full ubot studio installed on each), but it will not get past the "Loading..." stage when running on my client machine.

 

I have ensured he has .net framework, google chrome browser and Windows 7 operating system and a strong connection to the internet.

 

Any thoughts on what could be wrong?

 

Thanks

 

Run with admin rights.

copy into c:\  and run it from there.

 

No subdirectories with "special" characters. Happens a lot on systems with cyrillic language settings. Or other non US languages.

 

That's what I would look at. 

If it's still not working, his antivirus software might block some of the stuff that ubot needs to download.

 

You could also pack everything into an installer (%appdata%\ubot...) then the bot would not have to download all that stuff from the internet when you customer launches the software the first time.

 

Dan

[askwpcoach 0]

 

You could also pack everything into an installer (%appdata%\ubot...) then the bot would not have to download all that stuff from the internet when you customer launches the software the first time.

 

Thanks for your suggestions, I don't think I can compile anything since I only have the professional version. If I am mistaken, please guide me to more information.

 

I have tried moving the .exe to C drive & running as administrator. I have also disabled AVG but I still can't get past loading.

 

Thanks for your help, I am very new to Ubot Studio.

[Bot-Factory 602]

.net 4.5 installed on the system?

[pash 504]

.net 4.5 installed on the system?

 

Yes please check .net version.

And do not forget to update Flash Player

[askwpcoach 0]

yes, most recent version of .net also most recent version of Flash, I have tried the exe on two computers one win 7 and one win 8, it's not working on either.

[askwpcoach 0]

Correction, I just checked. It was .Net 4.0, I upgraded to 4.5 and it is now working perfectly.

 

Thanks