[Can't contact support about update/support signup being broken]

 

Update: I got an email from support saying they manually updated my account after about 8 or so hours (I still can't log into support but I can use the latest version of ubot so that's a win), I'm pretty sure it was from the support ticket I put through without being logged in here https://ubotmedia.freshdesk.com/support/tickets/new given the troubles I already had with it not working out of the box, and the 3 other contact methods I tried that didn't work (email with auto response to contact support, and contact form that gives an error on submission), I didn't think it worked as I didn't get an email confirmation that it went through, I couldn't view it as a ticket, and support being an additional recurring payment feature and all, I figured it just silently failed.

I bought an upgrade to professional from standard edition (I used ubot years ago) just before I bought updates/ support. Had this happened in reverse with trying to get the updates before the upgrade, I likely would not have upgraded. Multiple issues (That I would have to think have come up before and aren't too hard to fix) combined with the copyright 2017 at the bottom of the homepage (2013 in the TOS, I was really hunting for an email that would go through) make it look like ubot may have been abandoned, or at the very least is neglected.

(I forgot to mention, attempting to pay with a card instead of Paypal wouldn't work either.)

I don't know if anyone knows the best way to get ahold of Seth, but if it were my company, I would want to be made aware of these issues and the impression they're leaving on new and returning customers. When the core of the service is providing software that helps people make their own (ideally stable) software, having a website (often a customers first impression) with contact forms, payment processing, and service activation that are all broken in some way, that doesn't leave a great impression.

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Original: I've paid for 6 months of updates/support twice today (I'm rocking ubot 4 from some time ago) and it's not being applied to my account (I thought it didn't work the first time because the paypal email was different from my ubot account email)  but I can't contact support about it because, you know, updates/support won't activate for my account.

I've tried contacting a few other emails I found around to be informed they're not being monitored and am then directed to the support service I've paid for but can't use.

I realized the second time I paid for support, I'm being brought to the upgrade confirmation page instead of the 6 month update/support signup confirmation page (which includes a friendly little message saying I should sign up for updates/support, even though that's exactly what I just did) so clearly somethings broken.

If someone could contact support for me and let them know about this post or has some other idea of what I should do, that would be greatly appreciated as I've found myself in a bit of an endless loop here.

 

 

[Any Way to Scrape Font Size?]

I appreciate you taking the time to work out an alternative solution like that.

 

Looking at your code  I'm definitely seeing how I could put together a bot that could search for example "product name"+"SKU code" in google for a product, grab the pages, navigate to the ones I have taught the bot to deal with in the little group of if then statements there and grab the price, then throw in a little else statement that will save all the sites I don't currently have to a list to add in later.(rough idea but the wheels are turning)

 

Eventually I would hope to be able to grab prices from just about all sites I come across.(the initial goal)

 

I almost feel like a lot of the bot would be quicker to code with code as opposed to the ubot GUI. Is it possible to use code in the standard license version of ubot or would I need to upgrade?

[Any Way to Scrape Font Size?]

Thanks for the responses, I have setup a script that will scrape specific sites, but having to manually put in waits and clicks and find the element to scrape was getting quite tedious after the ~20th site even though the majority of the code was copy and paste. So I was looking for some way to make a universal scraper that would work on almost any site, though it appears there may not quite be an easy way to do it.

 

Here's more of an example, I can easily scrape the prices from these pages by themselves by selecting the element I want in scrape atribute.

http://www.appliancesconnection.com/alpine-gil790-i248540.html

http://www.allegroshops.com/alpine-corporation-ball-on-stand-fountain-with-led-light-gil790.html

http://www.decoruniverse.com/products/view.aspx?sku=10431369&linkloc=singleSearchResult

 

but the idea is to come up with one script that I could use to grab the price data from not only those 3 sites but theoretically any product page I throw in there.

 

the 2 unifying factors that seem to be universal are the facts that the data I want is always proceeded with a $ sign and ends with a .and 2 digits (the RegEx I made), and from the multiple prices on a page that I may grab, the one I always want is the one with the largest font.

 

All in all this is looking like its going to be quite the project to make work so I'm thinking I might stick with the monotonous way I've been doing it of 1 site at a time. I was more curious to see if there would be a fairly easy way to do it.

[Any Way to Scrape Font Size?]

I've been using ubot for ~4 days now and I am trying to make a bot that can go to a product page on just about any ecommerce site and grab the price of that product.

 

So far I have created a very simple and somewhat crude  (but working) Regular Expression \$\d?\d?\d?,?\d?\d?\d?\.\d\d 

that will grab prices from the html source of a page but unfortunately almost all product pages have multiple prices on them whether it be a compare at price, or shipping price, or even related products.

 

After looking a few different sites over and thinking about it, one thing they all had in common was the product price (the price I want) always has the largest font size if I look in the computed styles for firefox or chrome.

 

Unfortunately I can't figure out how to scrape the font size in ubot or if it even has that functionality. Does ubot have its own version of computed styles? (I imagine even just being able to access any pages css via ubot would work but I'm thinking it would be a little tougher to get to work for the purpose I'd be using it for)

 

Any help or resources about css with ubot would be much appreciated.