JackCrow 4 Posted June 10 Report Share Posted June 10 Been 4 days and can't access because of a 502 bad gateway. Plus customer support isn't responding. Is this going to get resolved? Quote Link to post Share on other sites
dmbfan 10 Posted June 10 Report Share Posted June 10 I've been using it for 15 years and I think it is officially met it's demise. I put in two tickets yesterday and didn't receive a confirmation of either, let alone a response. Now my email isn't recognized by the support portal, so there is effectively no support and no way to contact them aside from this that i can see. Sucks because I just got dinged for the annual support payment 2 weeks ago. I certainly wouldn't be looking to shell out any money for the enterprise version at this point - seems there is no one working there anymore. 1 Quote Link to post Share on other sites
shekhar007 0 Posted June 11 Report Share Posted June 11 wat about this guy, he is not only a admin but sells bots also; PRO Advanced Member ADMIN 69 464 posts OS:Windows 10 Total Memory:More Than 9Gb Framework:v4.5+ License:Developer Edition Posted January 5, 2024 Happy New Year! When you want the moment to stay forever ❤️ Quote Link to post Share on other sites
JackCrow 4 Posted June 11 Author Report Share Posted June 11 I mean, I use it for work... So, is there anyway to get it going? I guess... Are there any alternatives? Quote Link to post Share on other sites
shekhar007 0 Posted June 11 Report Share Posted June 11 21 hours ago, JackCrow said: Been 4 days and can't access because of a 502 bad gateway. Plus customer support isn't responding. Is this going to get resolved? even last year customer support was replying Quote Link to post Share on other sites
dmbfan 10 Posted June 11 Report Share Posted June 11 29 minutes ago, JackCrow said: I mean, I use it for work... So, is there anyway to get it going? I guess... Are there any alternatives? I do as well, and made some great tools with it. I am looking into Browser Automation Studio right now and trying to figure it out. It isn't as intuitive as uBot was, but seems like I might be able to do what I want with it once I learn the ins and outs. There is a free version to try it out. Quote Link to post Share on other sites
dmbfan 10 Posted June 11 Report Share Posted June 11 If development and support is indeed over, I wish they could just remove the license server check so that those who have used it for years can continue to use it. But I doubt that will ever happen Quote Link to post Share on other sites
shekhar007 0 Posted June 12 Report Share Posted June 12 14 hours ago, dmbfan said: If development and support is indeed over, I wish they could just remove the license server check so that those who have used it for years can continue to use it. But I doubt that will ever happen i had to start thinking outside of ubot since 2023, people are not buying desktop softwares the way they used to a decade ago, that being said ubot is still best in what it does Quote Link to post Share on other sites
shekhar007 0 Posted June 12 Report Share Posted June 12 it is working now you can check Quote Link to post Share on other sites
tmmatherne 0 Posted June 12 Report Share Posted June 12 it's unfortunately offline again So frustrating! Quote Link to post Share on other sites
shekhar007 0 Posted June 12 Report Share Posted June 12 yes got 502 gateway error again Quote Link to post Share on other sites
Eddie 14 Posted June 12 Report Share Posted June 12 still down Quote Link to post Share on other sites
vinnyuk 3 Posted June 13 Report Share Posted June 13 Was ok for me about 12 hours ago, I cannot login now. Quote Link to post Share on other sites
vinnyuk 3 Posted June 13 Report Share Posted June 13 Usually its back up in 24 to 48 hours I seen this so many times in the last 10 years. I understand all your frustrations, I use it for work also, its a great tool, this is the only major downside with ubot. Quote Link to post Share on other sites
vinnyuk 3 Posted June 14 Report Share Posted June 14 Does anyone have ubot working today? I managed to open it earlier today, I just tried opening a second instance, so I can copy between bots and the second copy would not open. I remember someone talking about keeping a copy open in a virtual machine or something like this a couple of months ago. I might have to look into this. Quote Link to post Share on other sites
Eddie 14 Posted June 15 Report Share Posted June 15 502! 502!! 502!!! Quote Link to post Share on other sites
shekhar007 0 Posted June 15 Report Share Posted June 15 21 hours ago, vinnyuk said: Does anyone have ubot working today? I managed to open it earlier today, I just tried opening a second instance, so I can copy between bots and the second copy would not open. I remember someone talking about keeping a copy open in a virtual machine or something like this a couple of months ago. I might have to look into this. also start making web apps instead of node,js learn php Quote Link to post Share on other sites
Monovski 4 Posted June 16 Report Share Posted June 16 yea stil 502 till now! Quote Link to post Share on other sites
vinnyuk 3 Posted June 16 Report Share Posted June 16 It failed for me on the first open, worked on the second. Try it a couple of times. Quote Link to post Share on other sites
ed08724 6 Posted June 17 Report Share Posted June 17 This happens frequently. It usually takes hours to weeks to get resolved. I try to keep all bots complied so I can use when server is down. I have also been slowly switching all bots over to python. Quote Link to post Share on other sites
shekhar007 0 Posted June 20 Report Share Posted June 20 it is back and running Quote Link to post Share on other sites
dmbfan 10 Posted June 20 Report Share Posted June 20 How were you able to access the system, I am still receiving the 502 Gateway error and am wondering if there is something I need to do or clear to get in. Quote Link to post Share on other sites
shekhar007 0 Posted June 21 Report Share Posted June 21 well i tried now, it doesnt work, i think its not completely back but sometimes it works and sometimes it doesant, anyways ive moved to web apps but i used ubot to create desktop app first Quote Link to post Share on other sites
shekhar007 0 Posted June 22 Report Share Posted June 22 and what happens to plugins then if ubot wont start? https://automaxed.com, i see support of most plugins down, even https://elitebotters.com/cart/ is totally down and so is support of some other products like ubot licensing, no one thinks long term Quote Link to post Share on other sites
Gogetta 263 Posted June 22 Report Share Posted June 22 Version 6.92 is successfully authenticating the license, but I’m unable to log in with versions 4 or 5. Quote Link to post Share on other sites
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