tyyywilldie 0 Posted April 1, 2022 Report Share Posted April 1, 2022 ok I bought ubot studio and recieved my download link and my username and password. So I can't get it to work. My account I registred when I purchased is a different email, but I can't get it to login on the website or in the software. WHen I try to sign up it says email already used but when I try to sign in it says email not found and when I login to software it says username/password incorrect. I created a support ticket but I can't view the status of that because my username i purchased ubot with is different than the username I'm logged into here. the username i purchased under is titboyjr. if somebody could please reach out to me i would appreciate it. Quote Link to post Share on other sites
PRO 69 Posted April 1, 2022 Report Share Posted April 1, 2022 Hello. When you start the software and it asks you for your username and password, one needs to use the same exact email address that the license belongs to. Case sensitive. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.