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bought ubot but can't login


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ok I bought ubot studio and recieved my download link and my username and password.

 

So I can't get it to work.

My account I registred when I purchased is a different email, but I can't get it to login on the website or in the software.

WHen I try to sign up it says email already used but when I try to sign in it says email not found

 

and when I login to software it says username/password incorrect.

 

I created a support ticket but I can't view the status of that because my username i purchased ubot with is different than the username I'm logged into here.

 

the username i purchased under is titboyjr.

if somebody could please reach out to me i would appreciate it.

 

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Hello. When you start the software and it asks you for your username and password, one needs to use the same exact email address that the license belongs to.

Case sensitive.

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