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Hey Guys. Some people are having issues in latest versions of Windows 7 or 10 and UBot 5.x.x. This little fix should take care of some of them. Download Visual C++ Redistributable for Visual Studio 2015 here https://www.microsoft.com/en-us/download/details.aspx?id=48145 Unfortunately for now, Your customers will need to do the same. It is probably best to install both x86 and x64 as the older ones are installed like this. Please come back and say if it worked for you to give others the confidence to try it. Also restart and check for updates for windows of course. Happy