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Has Anyone Found A Problem. Customer's Order Missing On The Ubot Store?


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Has anyone found a problem. customer's order missing on the Ubot Store?

This is the second time I have encountered this problem.

About 2-3 months ago, there were orders from customers. And I have already sent the plugin to the customer

And lately I have a suspicion that the money that I should get. But not in my paypal account

I then checked at the Ubot Store and found that the customer's order was missing.

I tried to contact Ubot for support, but he seemed to be less interested in this issue.

I would like to ask people who use the Ubot Store to see if any orders from your customers are missing.

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Yes, orders are appearing in dashboard after few days and even sometimes customer complaints they didn't received their plugin while there was no order in my dashboard, ubot support settled it manually. 

 

Now a days orders disappearing and payments delay is nothing unusual, happens time to time in my store : (

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  • 3 weeks later...

Today I deleted all my products from the Store as recommended by ubot. But still no answer when I will receive the money. I think they are having financial problems.

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