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So its been about a year since the last time Ubot would not open. Same symptoms.. Last time it was mission critical (and the time before) so I wiped my computer. However this time Im looking for a solution, no av or firewall running, no anti spyware, no plugins running, uninstalled and reinstalled ubot -task is running as shown in task manager but no program opens...  see video this is really fraustrating and its not the first time.. This is a recurring issue..

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When it loads up first time it will download the browser and so if you just reinstalled it probably is going to do that and will take a little bit. But maybe something is blocking that download? Hard to say really but I would check appdata folder to see if the browser files are there, 5.9.50 should be about 182 mb

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Yea thats where it seems to be stalling, well when I say stalling its just sitting there in the background as a background task and never opens.. or go over about 50 mb.. Doing it with both 4 and 5.. very fraustrating..

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Issue still persists for me, unable to run any ubot program or bot made with ubot nothing works not SSUB or facebook marketing automation either... On a side not all my other bots not made with ubot are still working perfectly fine...

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On your ticket in support, we keep sending your replies and receiving errors that the responses aren't getting to you.

 

We are getting delivery status notifications saying the email address is not found. We are not receiving any responses from you as well.

Please make sure your email is properly configured and send us a response so that we can look into this issue for you.

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  • 2 weeks later...

So updated my ticket and replied , tried the recommended fixes (which I had already done) and sure enough still not working, no follow up or further replies.  Ticket is closed.. Problem still persists. No AV or firewall, not wanting to reinstall winblows just to get this same error (that I have had at least 3 times now) again....

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So updated my ticket and replied , tried the recommended fixes (which I had already done) and sure enough still not working, no follow up or further replies.  Ticket is closed.. Problem still persists. No AV or firewall, not wanting to reinstall winblows just to get this same error (that I have had at least 3 times now) again....

 

Try to uninstall ubot and install the previous version here https://s3-us-west-2.amazonaws.com/ubotsupportfiles/5.9.44+Setup.msi

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Thanks that was a good suggestion but alas still only shows up as a background process , never opens ... AV/Firewall disabled but seems something is still blocking it on a machine that has never had any 3rd party av/firewall/malware soft.... Any thoughts on troubleshooting browser.exe ?

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Thanks that was a good suggestion but alas still only shows up as a background process , never opens ... AV/Firewall disabled but seems something is still blocking it on a machine that has never had any 3rd party av/firewall/malware soft.... Any thoughts on troubleshooting browser.exe ?

 

Have you tried deleting the ubot studio folder on appdata?

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