Compiled Bots Do Not Run On Client Pcs

[Vladislav 2]

From some time i am trying to dig deep into ubot development and have managed to make few very simple bots. The problem i am facing is that after sending the .exe file to my clients, some of them experience the following issue:

After they run the bot, they see it on the Tasks Manager List but not the bot showing on the desktop.

The very strange thing is that some of them manage to run the bot first time, but after closing it, restarting PC, they get same error - bot shown in Task manager but not visible on desktop.

The bots i am currently building are ultra simple - 5 lines of code and nothing advanced..

I told this customers to install latest .NET 4.6.1 but it does not change anything on their side.

 

Please note i am not using the build in installer or something advanced - just the basic "Compile to Exe" when compiling.

The issue happens with both bots versions - 1 using "ex browser plugin" and the other is using the buildin browser (i have tested on all browser versions).

I am using Ubot latest version, Dev edition, win7, 4GB RAM

 

Can someone please help me resolve this issue? i tried researching with Google and here on forum before posting the thread..

 

 

[pash 504]

Basic check

1. .NET Framework 4.5

2. Visual C++ Redistributable

 

Ubot install file check

1. Press key WIN+R > Enter %appdata%\Ubot Studio > click "OK"

 

Sample bot check

1. Create sample bot (no plugin / on special command)

2. Compile .EXE

3. Run

 

Advanced check

1. Antivirus

2. Firewall

3. Proxy

4. Virus

[Vladislav 2]

Thanks for fast reply Pash, i have asked my clients to download C++ redistributable and test, after i receive their replies will update the thread. In general i doubt this can be the issue as 1 one of them was able to run the bot, but after restart it never worked for him again.

 

Edit: C++ redistributable install did not solved the issue

 

Anyone has experienced such problems in the past ?

[CanadaJones 3]

Ive got a very vested interest in seeing what the fix is for this as well.  This is a potential problem for anyone that compiles exes, and knowing what the fix would be is ideal.

[pash 504]

try compile by ubot 4

if not work again. i thing your pc have some virus

check some program can't normal open.

 

but not sure 100%.

because i can't full test.

[LoWrIdErTJ - BotGuru 904]

Its because on first install it downloads the support files from ubot.

 

now before it used to show a progress bar an no idea why ubot has not fixed it yet, but it takes a little while for it to download all of the support files

then the bot should open.

 

have them open it and wait 10 - 15 minutes in some cases

then it should open

[MMN454 1]

Like TJ - Botguru stated above, your bots contact the ubot servers and download the support files needed to run the bot.

This is done on machines without Ubot studio installed.

Apparently, there were server connection issues and the bots would not fully load and would not download the support files.

I was having similar issues and getting 502 and 520 errors until a few hours ago, but the server issues seem to be resolved now.

You should try again and see if your bots run and download the support files.  Check your the task manager and kill any bots if stuck loading or just reboot the computer before you retry.

 

If you want to see what files and folders are downloaded they should be found in

C:\Users\Admin\AppData\Roaming\UBot Studio\

or if you use the compiler.

C:\Users\Admin\AppData\Roaming\"your bots name"  ("your bots name" would be the actual name of the bot you are running)

 

If you want to compile a bot and include the support files, this can be done, and it should save you and the end user the potential server problems if they should arise again in the future.

Unfortunately, there is currently a bug in the ubot installer compiler, but it has been added to the tracker by staff and I feel confident it will be sorted out soon.

http://tracker.ubotstudio.com/issues/1084

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I posted here if you would like to learn more.

http://network.ubotstudio.com/forum/index.php/topic/19807-anyone-else-experiencing-installer-compiler-issues-and-compiled-bots-not-running-outside-the-developer-machine-is-there-a-fix-for-this/

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Edited August 18, 2016 by MMN454

[Vladislav 2]

Thanks again for valuable support of all you guys! Definately without your kind help i was going to leave developing on ubot studio years ago! I hope this issues are going to be fast resolved - for first time i made comercial bot and on half of my 4 client`s PCs its not running.. Thanks again!

[Heiio 5]

Its because on first install it downloads the support files from ubot.

 

now before it used to show a progress bar an no idea why ubot has not fixed it yet, but it takes a little while for it to download all of the support files

then the bot should open.

 

have them open it and wait 10 - 15 minutes in some cases

then it should open

That's true. Happened to one of client as well. My compiled but was showing on the Task Manager but nothing was launching. an "old" bot was launching and showing the progress bar.

In my case the client has a brand laptop but a 2 Mbps internet connection. It was not the computer or Windows as he tried on different ones but still with his slow connection.

I made him switch to a VPS and same bot was running perfectly.